Part of a retail associates job is to maintain the store as well as provide superior customer service and to run back and forth from the fitting room getting you sizes. 1) More than half (54%) of retailers said the customer experience is their most important area of focus, way ahead of cross-channel marketing (16%), data-driven marketing (14%), mobile (11%), and programmatic buying/optimization (4%). See more ideas about work humor, just for laughs, make me laugh. Customers often suck, as well as coworkers, as well as the job itself. The customer is NOT always right. Oh and my mom!! Too many salespeople neglect to listen to what their customers or prospects say which means they fail to address the key issues that their customer has stated as being important. As I answered the question, I realized that Chris’ question gets to the root of why customers hate most salespeople. by I Hate Working Retail in Customers, Language, Rudeness. A story about a young retail worker who has serviced tables as a waitress, became a manager in a retail store, and even photographer-which mind you takes much more patience than I had dream. From "The Checkout Nightmare" to "The One Who Wants To See Your Manager," here are the seven customers every retail worker knows. What is up with people being really rude when they walk into a store? Customers who put their card into the pin pad before I finish scanning. With so many changes in the world of retail and the ways consumers shop, here are 50 amazing statistics on the state of retail today. These people are being a little bit rude but it’s true. Retail industry news, voices and jobs. When a customer tells you, "This other place has that cheaper!" According to author Blake Morgan, “brands treated customers like they didn’t have brain cells and used loud and obnoxious voices and obviously exaggerated print.”. The 22 Most Soul-Crushing Things About Working Retail. Bob Phibbs, known as the Retail Doctor, finds that customers have many pet peeves when looking for help in stores. Opinion A customer divided: The love/hate relationship with Walmart The retail giant polarizes consumers in a way that Amazon doesn't, writes WD Partner's Lee Peterson. 1.5M ratings 277k ratings See, that’s what the app is perfect for. Feb 20, 2019 - Explore Jessica Albright's board "Retail memes...", followed by 249 people on Pinterest. “A pet hate is people messing up tables and folding while you’re working on it, so I have to put on my, ‘You suck but I’m going to pretend it’s OK’ face.” 2. No retail worker has ever been intimidated by the phrase “you just lost a customer.” Like oh nooo we’re only gonna make $345,629 instead of $345,671. Discover how to provide excellent retail customer service with this comprehensive primer. Meeting vs. Greeting. Retail Job Growth Illusion: More Workers, Fewer Hours; Retail. 10 Stupid Things Starbucks Customers Do; Customer Names Her Baby Walmart (walma-hart) 23 People Who Have No Idea How Walmart’s Facebook Page Works To me they're just putting me in my place. This was the most cited reason customers dislike salespeople. Customers who come to the register and ask me where something is. Nightmares. Sometimes you have good days, sometimes some bad days. I hate when customers say “Why do they have you working on Holidays?” because you’re in here tf. Hate it. *HEY WATCH IN 1080 or 720 HD*When I say I despise working in retail, I despise it!!!! I get that I chose to work in a shitty field, but it doesn’t excuse YOUR (the customers) behavior. While the poster seems to have lost all hope in customer service, and maybe retreats online, the Retail Doctor still sees educating store managers and employees a valuable endeavour. And sometimes you wish you had a real job. Back in the 1950s and '60s, the vibe at supermarkets was totally different. 11. Filed under: Uncategorized | Tags: bad customers, boutique, customers, fashion, hate customers, retail, stories Leave a comment Hello world, my friends and I have worked in retail 4 to 5 years now, and from the beginning we’ve worked in small boutiques which allowed us to be very hands on with our customers. This being said, 5 items at $3 a piece will equal $15. We understand that it is not the customers job to do anything whilst in the store HOWEVER this also means that we would appreciate it if you DIDN’T add to the mess. Customers who come to the register and ask me where something is. In summary I hate retail because of rude and arrogant customers, Managers and Supervisors that put sales targets ahead of the personal qualities and values of workers, being treated like a criminal by management, being forced to sell poor quality products and having to listen to customers … Optimized for your mobile phone. Competition Chris’ first focus was on the competition. What is up with people being really rude when they walk into a store? If you’re feeling tired, you can ask for a break or ask to use the restroom. Customers who think I can look up coupons for them. I get that I chose to work in a shitty field, but it doesn’t excuse YOUR (the customers) behavior. I asked if she had any coins and she didn't respond. In fact, it’s just one of the many, many annoying things customers do that retail workers quietly hate — here are 16 others. Customers who find a teeny tiny little scratch and expect a 50% discount. I hate them so much. Here we’ll look in detail at some examples of these strategies in the cell phone service, retail-banking, and health club industries. However there is a line between giving good customer service and letting someone get away with anything just because they are a (potential) customer. You’re not being paid to do nothing. They’re terrible. This must have been the most hilarious thing that has ever happened at work. 09:46 PM - 19 Nov 2018. One day a manager chewed me out for not pushing the store card on my sister who came in to visit me. Have you ever wondered why people in retail are so bitchy? When a customer walks into your store and nobody offers to help them, it’s natural for that shopper to assume that nobody wants to help them. The onstage season was short, but there was plenty of drama in 2020. I remember an interaction with a couple of salespeople a few years ago. Messing with their displays. That's why. 2. The Chimes and I Hate It Here ring out a horrible year. 24 Things Customers Do That Annoy The Hell Out Of Retail Workers "Oh, it didn't ... We recently asked members of the BuzzFeed Community to tell us the most annoying thing a retail customer can do. by Dave Stopera. 1. Is it any wonder mall traffic is down 15%! by I Hate Working Retail in Customers Tags: Customers, Math, Sale, Stupidity. Customers who come in 5 minutes before closing. A … I get that there are a million of you in the store and only 3 of us, but be patient. More From I Hate Working in Retail. Sounds perfect Wahhhh, I don’t wanna. BuzzFeed Staff 1. It’s all about them all the time and they demand everything.” These are the words that got a Boston Market employee fired on a recent episode of “Undercover Boss” on CBS. I love customer service, I really do or I would not have lasted this long in retail. How Working in Retail Made Me Hate Humanity ... Miriam: A customer wanted to pay off a small amount with a very large bill. Customers who think I can look up coupons for them. “I literally hate customers more than anything in the entire world. It's because working retail sucks. A math lesson: Unless you never had a math class, you’d know the 5X3 = 15. Dec 18, 2020 . I HATE when customers call me by name. After working in retail for almost 10 years, I could write the book on why it's the worst position ever, and also one of the easiest if you're in a pinch for money. Customers who come to the register without their coupons ready. The 11 Worst Types Of People You Get Stuck Behind In Line At The Grocery Store; The alternative employment pyramid; The Harsh Truths People Who Work Retail Wish Everyone Else Would Keep In Mind; The I hate working in retail Forum Filed under: Uncategorized | Tags: bad customers, boutique, customers, fashion, hate customers, retail, stories Leave a comment Hello world, my friends and I have worked in retail 4 to 5 years now, and from the beginning we’ve worked in small boutiques which allowed us to be very hands on with our customers. It all changed with Ogilvy, the father of advertising who said that you gotta treat customers like you treat your family members. by I Hate Working Retail in Customers, Language, Rudeness. I get that there are a million of you in the store and only 3 of us, but be patient. I ... Too tired to bother going back to school, so I just rode out the routine to avoid customers. 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