I have been seeing different things amongst different people. Once we receive the defective unit, we will ship out a replacement. Posted by 3 years ago. When you have your replacement cooler, reverse the previous steps for installation. The customer service agent who is assisting you will issue an RMA# to have the defective item sent back. NZXT will go through individual inspections for each product to ensure the products are genuine NZXT products and match the item assigned to the RMA#. JustBekrillin. ... That works for the Nzxt x62? NZXT says that its H1 case may have an issue where "the two screws that attach the PCIe Riser assembly to the chassis may cause an electrical short circuit in the printed circuit board (PCB)". How long does it take for these repair kits to be sent out? If you're already on the replacement list and have received the nylon screw, NZXT … It has been proven that multiple cycles of screw removal can expose the 12V PCIe lane and cause a short circuit. Thank you! $6.59 $ 6. NZXT H440 Replacement Motherboard Screws. Use this replacement screw and nut kit for mounting fan NZXT's Kraken X72, Kraken X62, Kraken X52, Kraken X42, Kraken M22,  Kraken X-3 & Z-3. If this occurs to your package, please file a claim with the shipper immediately. The basic NZXT Kraken Screw Kit for 120mm CPU cooler series fan mounting kit includes: 240mm NZXT Kraken CPU Cooler Fan Mounting Kit Include the following listed below. Get it as soon as Tue, Feb 9. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. After you have removed these screws the main cooler will be free from the case allowing you to ship this cooler for RMA. The continued GPU shortage shows that gaming PCs continue to be a hot commodity during the global health pandemic. Free shipping for many products! 4.0 out of 5 stars The fan comes without screws and standard fan screws are too small. Cooling performance is entirely a function of case fans and component fans. Therefore I installed both (one at the bottom and one at the top). It posed a fire risk as a result of a short circuit that could occur between metal screws and the PCB. Replacement standoff screws? For what it's worth, I applied for replacement nylon screws via the NZXT site and was contacted by my local place of purchase in Australia then received my screws a week after that (25/01/21). Once paid, we will send out a replacement unit prior to having your defective unit returned. Looks like I wont have to open the bugger up for this! Late last year, NZXT’s small form factor H1 case was recalled. Those who are interested it includes two transparent style nylon screws and two nylon nuts as seen on the picture attached. The top IO panel has been optimized with an HDMI port and additional USB ports for a streamlined VR experience. We also provide an option for an Advanced RMA which will require a temporary charge of the full price of the product you are replacing. Series extreme performance liquid cpu coolers. Even if you werent the original owner of the case they might still send you the thumb nuts for cheap, if not for free I just put in a request for my repair kit today. As soon as your defective unit is returned, the temporary charge your account will be fully refunded. From their wording too it sounds like the kit just contains two replacement screws, so the nylon screw replacement I've done probably will be the equivalent of the repair kit. Was installing my x62 today and one of the standoff post screws snapped off when I was tightening the thumb screw down. Archived. The 5 Best Nzxt Case of 2021 1,805 Ratings 5/5 Share on facebook Facebook Share on google Google+ Share on twitter Twitter Share on linkedin LinkedIn NZXT H510 – CA-H510B-W1 – Compact ATX Mid-Tower PC Gaming Case – Front I New features: Front I/O USB Type-C … These screws are used and sold for mounting fan NZXT's Kraken X73 screws, Kraken X72, Kraken X62, Kraken X52, Kraken X42, Kraken M22, and NZXT Kraken x61, Kraken X-3 & Z-3 Series extreme performance liquid cpu coolers. However, it does not address the root cause. Press the space key then arrow keys to make a selection. This kit contains a set of replacement screws for the PCIe riser assembly, that correct the problem, and materials that enable end-users to repair their cases at home. I have searched and searched online not finding anything remotely close to what I need. The nylon screw kit fixes the problem. Pretty good support I must say. Replacement screws for the NZXT H1 weren’t sent out quickly, and customers that bought a new case with them installed often confused them with placeholder screws. AMD Wraith Spire AM4-Socket CPU Cooler with Copper Core Base Screw-Mounting Aluminum Heat Sink & 3.81-Inch Cooling Fan with Pre-Applied Thermal Paste for AM4 Motherboard 5.0 out of 5 stars 1 $24.98 $ 24 . NZXT.com Store Returns, Exchange, Parts Policy: Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. The modification is a very simple replacement of one single screw; but something that we need to do nonetheless. Determine which slot is best by checking the motherboard manual. The easiest way is to remove a screw at the bottom of the riser, as it’s entirely at fault, and can cause a short-circuit. Choosing a selection results in a full page refresh. Please keep in mind that you may need to apply new thermal paste to your CPU as the replacement may not have paste pre-applied. FREE Shipping on orders over $25 shipped by Amazon. Apparently the top screw … In case you need it, here's the information (from an archive of the nzxt website) a top screw has caused 1 case screw on the case to spark and possibly catch fire. Can be used if you lose your original screws. To receive warranty service on your product, you must submit a request at nzxt.com/support to address the problem. Since launching our first product in 2004, NZXT has delivered affordable premium. Expanding on the S340’s renowned durability, the S340 Elite features a tempered glass panel to showcase builds with crisp clarity. 2. The primary component fans dwell on the CPU cooler (either a tower fan or radiator fans), the power supply, and the video card. 59. 280mm NZXT Kraken CPU Cooler Fan Mounting Kit Include the following listed below. As a temporary solution, NZXT recommended the metal screws to be removed, as the company began production of new nylon screws for the riser. For minor defects on the case that are easily replaceable such as a defective fan, fan controller, side panel, etc, a replacement part can be sent to solve the issue. The customer service agent who is assisting you will issue an RMA# to have the defective item sent back. The procedure is very simple but make sure not to overtight it. 480mm NZXT Kraken CPU Cooler Fan Mounting Kit Include the following listed below. Once we receive the defective unit, we will ship out a replacement. If you purchased your H1 from NZXT or NZXT BLD then we will honor any request to … Can be used if you lose your original screws. ... 4.0 out of 5 stars Great replacement for the NZXT 500i 120mm top case fan but noisy As an early fix — and a stopgap one at best — NZXT replaced the metal screws with nylon ones to mitigate any puncture risk that could result in the board short circuiting and creating a … *NZXT updated the statement to provide a dedicated email address for NZXT H1 related concerns Initial Report The safety issue was first raised at Central Computers saying that the NZXT H1, both black and white models, have the possibility to catch fire through a spark caused by one of the screws supposedly damaging one of the electrical cables within the chassis. Mnpctech Stage 1 Vertical Video Card GPU Mounting Bracket, Mnpctech Stage 2 Vertical Video Card GPU Mounting Bracket, PCI-E 16x 3.0 Express Cable For Mounting Vertical Video Card / GPU, Kraken X52, Kraken X42, Kraken M22, and NZXT Kraken x61, Kraken X-3 & Z-3. The CPU cooler’s fans are connected to CPU_FAN headers on the motherboard, the power supply’s fan is wired internally and requires no […] Use this replacement screw and nut kit for mounting fan NZXT's Kraken X72, Kraken X62, Kraken X52, Kraken X42, Kraken M22,  Kraken X-3 & Z-3 Series extreme performance liquid cpu coolers. Hopefully won't catch fire lol. Returns are not allowed beyond 30 days of the purchase date. Use this replacement screw and nut kit for mounting fan NZXT's Kraken X72, Kraken X62, Kraken X52, Kraken X42, Kraken M22, Kraken X-3 & Z-3 Series extreme performance liquid cpu coolers. The NZXT S340 Elite and it didnt come with screws to hold the glass onto the case, would there be any place I could buy the screws? Please let us know if you would like to proceed with an Advanced RMA or have any other questions. NZXT gaming PC building solutions include computer cases, water cooling fans, PC lighting kits and much more. Extreme PC Mods by Maximum PC Book (Used), Corsair 250D CNC Milled Vented Front Bezel Plate, PC Cooling Fan Retaining Ring C-Clip Pliers, Darkside 12" ( 30cm ) Dimmable PC LED Strips, Darkside LED 3 Pin Motherboard Power Cable, M3 Socket Head Washers "Beveled" (set of 4), M4 Socket Head Washers "Beveled" (set of 4), Corsair 570x Crystal Anodized Thumbscrews, 240mm PC Radiator & AIO CPU Cooler Grills, 360mm PC Radiator & AIO CPU Cooler Grills, 2 pin Motherboard Power Switch Connector, 16" Long, Fractal Design Define Nano S Clear Side Panel, NCASE M1 Vertical SFF Mini ITX Case GPU Mounting Bracket, JVC QL-Y66F Series Turntable Isolation Feet, KENWOOD KD-500, KD-550, 5066, KD-600, KD-650 Feet, NAD C-533, C-555 Turntable Isolation Upgrade Feet (Three), NAD C-556, C-558, C-588 Turntable Isolation Upgrade Feet (Four), Pioneer PL 518 516 514 540 Isolation Feet, REGA Rp1, Rp1 Plus, Rp2, Rp3 Height Adjustable, REGA Rp6, Rp7, Rp8, Rp9, Rp10 Height Adjustable, Pioneer SA Stereo Receiver Amplifier Feet (Four), Pioneer SX Stereo Receiver Amplifier Feet (Four), 24 Pin ATX Power Supply PSU Jumper Bridge, Gaming PC Build & Case Mod Gallery By Mnpctech. Can I return my H1? But not all PCs are built the same, as some are proving to be hotter than others — and that’s definitely not a good thing if you’re case maker NZXT. I would contact NZXT, see if they can help you out. We’ve since removed the H1 from nzxt.com and letsbld.com until the new PCIe Riser Assembly is available. 98 $29.99 $29.99 Close. Some cases, like the NZXT S340 and ... A PCI-e SSD is installed by first removing the expansion slot cover and screw for the desired slot, then dropping the card into place and re-applying that removed screw (to lock the card). Even with multiple issues in the case design, NZXT thought it would be enough to provide a nylon replacement screw which was a stopgap advertised as a solution in NZXT's first statement. Replacement standoff screws? I Would Like to Return My NZXT Store Order, Upgrading and Maintaining your BLD System. Those nylon screws would not drill through the PCB as much as metal screws. I am looking to replace some screws for an NZXT H440 case and the manual states it needs a 6-32 5mm screws. Find many great new & used options and get the best deals for NZXT H230 Computer Case Replacement Feet & Screws at the best online prices at eBay! The NZXT H1 Nylon Screw set just arrived via DHL. Size: 120mmStyle: AER F Verified Purchase. Can be used if you lose your original screws. NZXT is redesigning the PCIe riser cable and will ship them out soon. Packages lost or stolen in transit are the responsibility of the shipper. The … Packages with damage or that do not have a valid RMA# clearly marked on the exterior of their package will be returned to sender at the sender’s expense. Specifications: Compatibility: 120 mm case fan mounts, standard 2.5"/3.5" drives, and most pumps/reservoirs Package Contents: 2 x Multi-bracket 8 x M3 Screws for 2.5” drive 8 x 6-32 Screws for 3.5” drive 8 x HDD dampers 8 x 6-32 Screws for fastening; Model #: FD-A-BRKT-003; Item #: N82E16811994087 We are proud to present a line of limited edition, officially licensed products that showcase our user's enthusiasm for the games they love, built on the foundation of NZXT product design. Maintaining your BLD System your package, please file a claim with the.. Temporary charge your account will be nzxt replacement screws from the case allowing you to ship cooler... Replacement of one single screw ; but something that we need to do nonetheless Store Order, and! Of the standoff post screws snapped off when i was tightening the thumb screw.. ’ ve since removed the H1 from nzxt.com and letsbld.com until the new PCIe riser Assembly is available contact,! 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